Facing a disciplinary hearing at work can be one of the most stressful experiences in an employee’s career. Many workers in Zimbabwe’s financial sector — from banks and insurance firms to microfinance and fintech companies — have found themselves accused of misconduct, poor performance, or policy violations. While disciplinary procedures…

In Zimbabwe’s fast-changing financial landscape, employees across banks, microfinance institutions, insurance companies, and fintech firms are working harder than ever to keep the economy running. Yet behind the counters, systems, and ledgers are workers whose rights, livelihoods, and well-being often depend on whether they have strong representation. For more than…