The Zimbabwe Banks and Allied Workers Union (ZIBAWU) has officially launched its new website and online membership portal, marking a significant milestone in its ongoing digital transformation. The new platform enhances accessibility and convenience for financial sector employees across Zimbabwe by allowing them to apply for membership, manage their details, and access union services online.
A New Digital Platform for Members
The newly launched website, accessible at www.zibawu.org, provides detailed information about ZIBAWU’s history, services, campaigns, and member benefits. It also includes a modern membership portal designed to simplify member engagement and improve service delivery.
Through this online platform, financial sector employees can now join the union directly, update their information, and access resources that were previously only available through physical offices. The system is secure, mobile-friendly, and available 24 hours a day, ensuring that members can stay connected wherever they are.
Apply for Membership Online
For the first time, workers in banks, insurance companies, microfinance institutions, fintech firms, and other financial service providers can complete their ZIBAWU membership applications online.
The process allows applicants to submit personal and employment details electronically, upload supporting documents, and authorise membership subscriptions digitally. This development eliminates the need for paper-based forms, saving time and making it easier for employees across Zimbabwe to become members of the union.
Access Your Member Dashboard
Once registered, members can securely log in to the online membership portal to manage their personal accounts and access key services. The system gives every member full visibility of their information and transactions within the union.
Through the portal, members can:
- View and update personal and employment details.
- Apply for loans under available union and partner programs.
- Access and review loan repayment schedules.
- Check membership status and subscription records.
- Stay informed about union programs, agreements, and upcoming events.
All data is stored securely and protected through encrypted systems to maintain confidentiality and compliance with privacy regulations.
Improved Service Delivery and Transparency
The new platform is designed to enhance efficiency, transparency, and accountability in how the union interacts with its members. It centralises data management, reduces administrative delays, and ensures that information is accurate and readily available.
Members will now be able to receive important updates, policy information, and service announcements through the website, reducing dependence on traditional communication channels. The system also strengthens member participation by creating a direct connection between the union and its members nationwide.
Empowering Members Through Technology
The introduction of this digital platform aligns with ZIBAWU’s broader goal of modernising operations and ensuring that members enjoy timely access to their benefits and services. The union continues to embrace technology as a means to deliver faster, more reliable, and more transparent service to its membership base.
With the financial sector evolving rapidly through digitisation and automation, the platform provides ZIBAWU with the necessary tools to remain responsive to the needs of its members while maintaining its long-standing commitment to fairness, equity, and worker empowerment.
Expanding Access Across Zimbabwe
ZIBAWU’s digital services are accessible to all financial sector workers, regardless of their geographical location. Whether in Harare, Bulawayo, Mutare, Gweru, or smaller towns, employees can now interact with the union conveniently without visiting physical offices.
This accessibility ensures that all members — including those in remote or regional areas — have equal opportunities to participate in union programs and access essential information.
About ZIBAWU
The Zimbabwe Banks and Allied Workers Union (ZIBAWU) was established in 1961 and represents employees in the banking, insurance, and financial services sectors. The union advocates for fair wages, job security, and decent working conditions while promoting gender equality, youth empowerment, and social justice.
With branches across all ten provinces and offices in Harare and Bulawayo, ZIBAWU remains 100 percent locally owned, democratically governed, and fully dedicated to protecting the rights and welfare of financial sector employees.
Visit the New Website
Members and prospective members can visit www.zibawu.org to explore the new website, apply for membership online, and log in to their personal member dashboards.
The new digital platform reaffirms ZIBAWU’s commitment to innovation, service excellence, and the continued advancement of workers’ rights in Zimbabwe’s financial sector.